Help us plan bus service changes in Capitol Hill, Central District, First Hill, and Madison Valley

The survey for the Madison Street Area Bus Service Change Project is now closed. Feedback is currently in review and will be shared with the public soon. Thank you!

Metro is exploring changes to bus routes and stops in the Madison Street area. These changes will support King County Metro’s new RapidRide G Line, which will bring more frequent and reliable bus service between Madison Valley and Downtown Seattle.

Metro is also working with our partners at the Seattle Department of Transportation(SDOT) on the Madison Street Area – Bus Service Change Project and RapidRide G Line Project.

The 11 Route bus turning a corner on Capital Hill

Why is Metro changing bus service?

Metro is updating our bus routes in the Madison Street area so riders can better connect to transportation and get to where you need to go. The changes will address some service that had been suspended in early 2020 and avoid duplicate service with the new RapidRide G line. We want the changes to work for you! Please take our survey and share your thoughts.

How does Metro make decisions about bus service changes?

Metro looks at rider data, gaps and needs, and input from the community. This survey is part of that effort. Goals for this project include:


  • Improving mobility for priority populations – Black, Indigenous, and People of Color (BIPOC), low-and-no income people, immigrants, refugees, limited- English speaking populations, and people with disabilities.
  • Equitably inform, engage, and empower communities and major employers.
  • Improving bus service to better meet the needs of riders and communities.
  • Accommodating new RapidRide G Line service.
If you ride routes 10, 11, 12, or were a passenger on route 47, please take our survey.

Revised Route 10 & 12

  • This change would reorient Route 10 from John Street to Pine Street and reorient Route 12 from Madison Street to Pine Street.
  • Routes 10 and 12 would each operate at least every 30-minutes between 5:00 am to 1:00 am, 7 days a week. Between 2nd Ave and 15th Ave, routes 10 and 12 would be staggered to create combined, frequent, all-day service of every 15-minutes or better.

Remove Route 47

  • This change would permanently remove Route 47 from service. Seven bus stops along Summit Ave and Bellevue Ave would be removed as part of this change.
  • Between 2015 and 2020 Route 47 was operating every 20 to 30 minutes from 5:00 am to 7:00 pm on weekdays and every 30 minutes from 7:00 am to 7:00 pm on weekends. In early 2020, Route 47 was suspended due to COVID impacts and the loss of City of Seattle operational funding.

Project Process and Timeline

Spring 2023 Phase 1 – Share and collect feedback on proposed bus route changes

  • Share service proposals with the public and riders for feedback.
  • Provide information to priority populations through online and in-person engagement.
  • Provide materials in multiple languages for website, survey, and flyers, including in person engagement.
  • Gather feedback from bus operators.
  • Update members of the Seattle City and King County Councils on the proposed plans.

Fall 2023 Phase 2 – Share and collect feedback on updated proposed bus route changes

  • Share updated service proposals with the public and riders and gather feedback to further refine bus route changes.
  • Explain how the service proposals evolved from phase 1 engagement using public input, equity analysis, and Metro and Seattle's operational budget commitments.
  • Continue outreach through online and in-person engagement.
  • Gather feedback from bus operators.
  • Update members of the Seattle City and King County Councils on the proposed plans.
  • Finalize equity analysis.

Spring 2024 King County Council

  • Submit final service network to Metro Executive Office.
  • King County Executive submits final service network to King County Council for adoption.
  • Plan for community education and implementation.
  • Prepare and finalize service launch for Fall 2024.

Events

Join us at our in-person events to learn more about the project and to talk with our team!

Open houses
Pop-up events